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Please select Department or Student
Departmental Need Student Need


Notes for Departments
ITS Service Desk
Contact Information
Please identify the person to provide details about the repair
Contact Name:Required Field!

Contact Phone:Required Field!  

* Contact Phone CANNOT be the same
as Number Being Reported

 Contact E-mail:Required Field!

**NOTE: Due to recent shipping delays that are outside of our control, your request may not be
fulfilled as quickly as expected. We will do our best to complete your order as soon as possible.
Service Location
This section pertains to the location for services you request
NOTE: Begin typing in the drop-down list, the selection will narrow down the list
Department Name:Required Field!

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Service Location Information:  Required Field!
 
  Service Rm Number:
    		Phone Number Being Reported (IF APPLICABLE):
  
NOTE: Report only one phone number per repair request.
Cannot be the same as Contact Phone
Please select the general area in which you are experiencing problems
(Make sure you include details in area below)
Telephone Line/Service/Equipment
[Voice Wall Jack, Line Problems, No Dialtone, Telephone Equipment Problems]
Voice Mail/Calling Feature Problem
Cellular/Wireless Service Issues
[Cellular, Connection Card, Radio, Blackberry Problems]
Cable TV Service (Seminole CableVision)
Security/Building Access
[Access (Card), CCTV, Alarms & Monitoring Problems]
ACL, DHCP, Subnet, VLAN Requests
Networking/Ethernet Problem
[VPN, Networking, Ethernet, DSL, Cable Internet, Wireless Logon, Data Line/Jack Problems]
Other (Enter Details Below)
Details of Repair Request ** REQUIRED **
- Please submit ONLY ONE phone number or problem per repair ticket
* Be specific with details of repair *
Required Field!


** Optional ** Department Billing Contact/OMNI Information
(IF APPLICABLE)		 ** Optional **
 Dept ID
(6 digits)

Fund Code
 (3 digits)

 Project
If N/A, enter 9 ZEROs;
all others enter 6-digits

Purchase Order
Number

 External
Account
(if appl)

SECURITY QUESTION
Question Required Field!


**NOTE: Due to recent shipping delays that are outside of our control, your request may not be
fulfilled as quickly as expected. We will do our best to complete your order as soon as possible.

For technical difficulties, telephone 644-HELP (4357)

ITS Internal Use Only
(ITS Initials)